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Privacy Policy

Last updated November 2025

This privacy notice for Palziv North America, Inc. (“we,” “us,” or “our”) describes how and why we collect, use, store, and share your personal information when you use our website or interact with us (collectively, the “Services”).

By using our Services, you agree to the terms described in this notice. If you do not agree with our policies and practices, please discontinue use of our Services.

If you have questions or concerns, contact us at [email protected].

1. What Information Do We Collect?

A. Personal Information You Provide

We collect personal information that you voluntarily provide when you:

  • Submit a contact or inquiry form
  • Request information about our products or services
  • Communicate with us by email, phone, or mail
  • Participate in surveys or events

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Any information you include in your message or form submission

The website does not process payments and we do not collect financial or payment card information through the site.

B. Information Collected Automatically

When you visit our website, certain information is collected automatically for security, analytics, and operational purposes. This information does not directly identify you by name, but may include:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring URLs
  • Pages viewed and links clicked
  • Dates and times of visits
  • General location information derived from your IP address

This information is primarily used to maintain and improve our Services and to understand how visitors use our website.

C. Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve our website, analyze usage, and deliver advertising. These may be set by us (first-party cookies) or by third parties such as analytics and advertising providers (third-party cookies).

For more details, please see our Cookie Policy.

2. How Do We Use Your Information?

We process your personal information for purposes that include:

  • Responding to your inquiries and providing customer support
  • Maintaining and improving our website and Services
  • Analyzing usage trends and website performance
  • Protecting the security and integrity of the website
  • Delivering and measuring advertising and marketing campaigns
  • Complying with applicable laws and regulations

3. Legal Bases for Processing (For Canadian Visitors)

If you are located in Canada, we rely on your consent (which may be express or implied) to process your personal information. In some cases, we may also rely on other legal bases permitted by applicable law.

You may withdraw your consent at any time by contacting us using the details in the “Contact Us” section below. Withdrawal of consent does not affect the lawfulness of processing before withdrawal.

4. When and With Whom Do We Share Your Information?

A. Service Providers

We may share your information with third-party service providers that help us operate our website and Services, including:

  • Website hosting and infrastructure: WP Engine
  • Form handling: Gravity Forms
  • Analytics and tracking: Google Analytics, Google Tag Manager
  • Advertising and retargeting: Meta (Facebook and Instagram), Google Ads

These providers receive only the information necessary to perform their services and are not permitted to use it for other purposes.

B. Business Transfers

If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

We do not sell or rent your personal information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate and secure the website
  • Remember certain preferences
  • Measure and improve performance
  • Analyze usage patterns
  • Deliver and measure advertising and retargeting

You can control cookies through your browser settings and other tools. Some features of the website may not function properly if you disable certain cookies.

For more information, please review our Cookie Policy.

6. How Do We Keep Your Information Safe?

We use reasonable technical and organizational measures to help protect the personal information we process, including security practices provided by our hosting provider and encrypted connections (HTTPS/SSL) where applicable.

However, no electronic system or transmission over the internet is completely secure. You use the website and provide information to us at your own risk.

7. Do We Collect Information from Minors?

Our Services are not directed to children under 18, and we do not knowingly collect personal information from anyone under 18 years of age.

If we become aware that we have collected personal information from a minor, we will take reasonable steps to delete it. If you believe we may have collected information from a minor, please contact us at [email protected].

8. Your Privacy Rights

Depending on your location, you may have rights under applicable data protection laws, which can include:

  • The right to access the personal information we hold about you
  • The right to correct inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to withdraw consent where processing is based on consent
  • The right to receive a copy of your personal information in a portable format, where applicable

To exercise these rights, contact us at [email protected] or call us at 855-242-8855. We may need to verify your identity before responding to your request.

9. Do-Not-Track Signals

Some browsers include a “Do Not Track” (DNT) feature that signals websites that you do not want your online activity to be tracked. There is currently no industry standard for recognizing or responding to DNT signals, and we do not respond to DNT signals at this time.

10. U.S. State Privacy Rights

Certain U.S. state laws (including those in California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia) may provide residents with specific rights regarding their personal information.

Subject to applicable law and exceptions, these rights may include:

  • The right to know whether we process your personal information
  • The right to access your personal information
  • The right to correct inaccuracies in your personal information
  • The right to request deletion of your personal information
  • The right to obtain a copy of personal information you provided to us
  • The right to opt out of certain processing activities, including targeted advertising

We use data for targeted advertising but do not sell personal information as that term is defined under applicable state laws.

To exercise any of these rights, you may contact us at [email protected] or call 855-242-8855. We may request additional information to verify your identity and your state of residence.

If we deny your request and applicable law provides a right to appeal, you may appeal our decision by contacting us at [email protected]. If you remain unsatisfied, you may have the right to contact your state attorney general.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.

12. How to Contact Us

If you have questions or comments about this Privacy Policy or our privacy practices, you may contact us at:

Email: [email protected]
Mail: Palziv North America, Inc.
7966 NC 56 Highway
Louisburg, NC 27549
United States

13. Request to Review, Update, or Delete Your Data

To request access to, correction of, or deletion of the personal information we collect from you, please contact us at [email protected] or call 855-242-8855. We will handle your request in accordance with applicable laws.